Shu Yu
National Yang-Ming University , Tiwan
Title: Nurses Perceived Emotional Labour , Safety Climate
Biography
Biography: Shu Yu
Abstract
Job pressure has been explored in previous studies. However there is a room to understand nurses’ emotional labour and safety climate. The aim of this study was to examine nurse’s perceived emotional labour and safety climate in hospital, and then their relationships with health status. We adopted a cross-sectional study using a questionnaire to collect data. A purposive randomly selected sample, 425 full-time nurses participated in this study. We found that nurses had a moderate level of emotional labour (92.17  27.33; total scores ranging 26-156) and safety climate (106.99  12.52; total scares ranging from 60 to 146). Overall, emotional labour had no significant correlation with health status, whereas safety climate revealed a significantly negative correlation with health status. Among three dimensions of emotional labour, only controlling negative emotion revealed a significantly negative correlation with health status. Among six dimensions of safety climate, except working conditions, the other five dimensions (including team work climate, safety climate, job satisfaction, stress recognition, and perceptions of management) indicated significantly negative correlation with health status. Our study supported that safety climate is a key factor for nurses’ health status whereas the influence from emotional labour is not so significant except controlling negative emotion. Health care organizations and administrators should pay more attention in building a better climate, increasing job satisfaction, improving stress management skill, and adopting a humanistic management to increase safety climate. Encouraging nurses adopt more effective strategies to handle their negative emotion and expressing positive emotions are also recommended.