Andrew Neo
Ministry of Home Affairs, Singapore
Title: Unique Challenges of Border Security Officers in Singapore
Biography
Biography: Andrew Neo
Abstract
This paper explores the unique challenges faced by the border security officers of Singapore with limited prior research of similar nature in this geographical region. One thousand and six participants working in the border security agency provided data using a questionnaire completed anonymously. The scales used in the questionnaires includes measures of mental wellness and of challenges faced at work (Occupational and Organizational Stress). Findings from the study found similar challenges faced by these border security officers as to police officers as well as challenges unique to border security. These include shift-work, long working hours and inadequate rest, exposure to danger and hazards, threat-avoidant vigilant activity, job demands, contact with public and critical incidents. This study also provides recommendations to support the mental resiliency of these Guardians of the Borders.